Muhammad Farooq
Addison,IL
Summary
Driven and customer-focused professional with a proven track record at SHANI PETROLEUM INC., excelling in customer service and cash handling accuracy. Demonstrated ability to build relationships and enhance customer experiences, showcasing strong work ethic, integrity, and empathy. Skilled in managing front desk operations and maintaining a professional environment, contributing to significant customer satisfaction.
Overview
10
10
years of professional experience
Work History
CASHIER
SHANI PETROLEUM INC.,
01.2016 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CASHIER
PARDESI GROCERY
07.2014 - 12.2015
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Front Desk Receptionist
BBQ VILLAGE RESTAURANT
03.2014 - 06.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Bachelor of Arts - Language Arts Education
UNIVERSITY OF PUNJAB
LAHORE - PAKISTAN08.2004
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer Relations
- Cash Register Operation
- Product Knowledge
- POS system operations
- ID Verification
- Inventory Control
- Sales expertise
- Order Packaging
- Daily Reporting
- Loyalty Program Promotion
- Inventory Stocking
- Microsoft Office
Timeline
CASHIER
SHANI PETROLEUM INC.,
01.2016 - 05.2024
CASHIER
PARDESI GROCERY
07.2014 - 12.2015
Front Desk Receptionist
BBQ VILLAGE RESTAURANT
03.2014 - 06.2014
Bachelor of Arts - Language Arts Education
UNIVERSITY OF PUNJAB