Muhammad Kamran
Glen Burnie,MD
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Shell Gas Station. Excelled in customer service by resolving inquiries and enhancing the checkout experience. Demonstrated patience and empathy while collaborating with team members to optimize efficiency during peak hours. Proven ability to assist customers with product knowledge.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Shell Gas Station
02.2022 - Current
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, demonstrating product knowledge and service excellence.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Improved communication flow by establishing daily briefing for front desk and administrative staff.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Front End Associate
Firehouse Restaurant
01.2022 - 06.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Ensured compliance with company policies and procedures during daily operations for optimal service delivery.
- Trained new associates on operational procedures, fostering a knowledgeable workforce.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Urdu
Full Professional
Timeline
Front Desk Receptionist
Shell Gas Station
02.2022 - Current
Front End Associate
Firehouse Restaurant
01.2022 - 06.2022