Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Muhammad Kamran

Glen Burnie,MD

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, honed at Shell Gas Station. Excelled in customer service by resolving inquiries and enhancing the checkout experience. Demonstrated patience and empathy while collaborating with team members to optimize efficiency during peak hours. Proven ability to assist customers with product knowledge.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Shell Gas Station
02.2022 - Current
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product inquiries, demonstrating product knowledge and service excellence.
  • Collaborated with team members to streamline checkout procedures during peak hours.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Improved communication flow by establishing daily briefing for front desk and administrative staff.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.

Front End Associate

Firehouse Restaurant
01.2022 - 06.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Ensured compliance with company policies and procedures during daily operations for optimal service delivery.
  • Trained new associates on operational procedures, fostering a knowledgeable workforce.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Urdu
Full Professional

Timeline

Front Desk Receptionist

Shell Gas Station
02.2022 - Current

Front End Associate

Firehouse Restaurant
01.2022 - 06.2022
Muhammad Kamran