Muhammad Usman
Corona
Summary
As a dedicated Phone Operator at Bilquis edhi relief foundation , I excelled in enhancing customer satisfaction and supporting team efforts in resolving complex issues. My expertise in data entry and my empathetic approach have significantly contributed to maintaining high professionalism during peak hours, showcasing my ability to manage time efficiently and foster positive interactions.
Overview
1
1
year of professional experience
Work History
Phone Operator
Bilquis Edhi Relief Foundation
01.2024 - 01.2025
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Pleasantly greeted all callers and asked how to be of assistance.
Education
Highschool Diploma - Business
Acedamy of Finance And Enterprise
Long Island City, NYSkills
- Data entry
- Telephone etiquette
- Empathy and patience
- Appointment scheduling
- Time management
Timeline
Phone Operator
Bilquis Edhi Relief Foundation
01.2024 - 01.2025
Highschool Diploma - Business
Acedamy of Finance And Enterprise
Similar Profiles
HAIDER ABBASHAIDER ABBAS
Ambulance driver at Edhi FoundationAmbulance driver at Edhi Foundation
SHAH HUSAINSHAH HUSAIN
Volunteer Activities Coordinator at Edhi FoundationVolunteer Activities Coordinator at Edhi Foundation
Skylar NeufSkylar Neuf
Documentary Filmmaker at Foundation for International Medical Relief of ChildrenDocumentary Filmmaker at Foundation for International Medical Relief of Children