Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Muzammil Ijaz

Valley Stream,NY

Summary

Electrical Engineering graduate with experience in technical operations, sales, customer service, and shift management. Experienced in equipment monitoring and maintenance support at SNGPL, along with team supervision, inventory management, and customer service in retail. Strong background in sales, lead conversion, problem-solving, and communication. Currently pursuing a Master’s in Engineering Management, combining technical knowledge with leadership and business management skills.

Overview

4
4
Languages
3
3
years of professional experience

Work History

Sales Associate

Premium Digital
12.2022 - 05.2024
  • Generated and qualified sales leads to identify potential customers.
  • Converted leads into customers through effective communication and follow-ups.
  • Assisted customers in selecting products and services based on their needs.
  • Maintained strong customer relationships and worked toward achieving sales targets.

Intern

Sui Northern Gas Pipelines Limited
07.2022 - 09.2022
  • Monitored natural gas compressor units, pressure, temperature, and other operating parameters.
  • Assisted with inspection, maintenance, and troubleshooting of compressors, motors, and electrical equipment.
  • Supported engineers and technicians in maintaining safe and reliable compressor station operations.
  • Followed safety procedures and maintained equipment readings and operational records.

Shift Manager & Customer Service Associate

Euro Store
02.2021 - 03.2022
  • Supervised daily shift operations and coordinated staff duties.
  • Handled cash and card transactions and managed register operations.
  • Provided customer service and resolved customer concerns professionally.
  • Managed deliveries, inventory, product stocking, and store organization.

Education

Bachelor of Science - Electrical Engineering

University of Central Punjab
Lahore, Pakistan
12-2023

Master of Science - Engineering Management

Trine University
Detroit, MI
12-2026

Skills

  • Customer Service
  • Sales & Lead Conversion
  • Team Leadership
  • Shift Management
  • Customer Relationship Management
  • Cash Handling & POS Systems
  • Inventory & Delivery Management
  • Problem Solving
  • Communication Skills
  • Equipment Monitoring & Troubleshooting
  • Preventive Maintenance
  • Electrical Systems & Equipment
  • Safety Procedures
  • Microsoft Office (Word, Excel, PowerPoint)
  • Time Management

Languages

English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Sales Associate

Premium Digital
12.2022 - 05.2024

Intern

Sui Northern Gas Pipelines Limited
07.2022 - 09.2022

Shift Manager & Customer Service Associate

Euro Store
02.2021 - 03.2022

Master of Science - Engineering Management

Trine University

Bachelor of Science - Electrical Engineering

University of Central Punjab
Muhammad Muzammil Ijaz