Muktar Aden
Columbus,OH
Summary
Detail-oriented professional with expertise in customer interaction and problem-solving. Proven ability to resolve inquiries efficiently while maintaining accurate inventory management. Recognized for exceptional attention to detail and commitment to enhancing customer satisfaction through high-quality support.
Overview
4
4
years of professional experience
Work History
Retail Customer Service Associate
Joann Fabrics
Columbus, OH
03.2024 - 01.2026
- Assisted customers by providing timely product availability information and addressing merchandise inquiries.
- Tracked inventory and ensured stock accuracy through effective use of inventory software.
- Investigated discrepancies and collaborated with team to resolve issues efficiently.
- Processed incoming shipments while maintaining organized records.
Customer Service Representative
Safelite Auto Glass
Columbus, OH
02.2022 - 01.2023
- Resolved billing and service inquiries for customers, enhancing satisfaction through effective communication.
- Updated customer accounts and documented interactions to ensure accuracy and improve service delivery.
- Scheduled appointments and communicated service status updates effectively.
- Delivered professional service while consistently exceeding performance expectations, contributing to overall team success.
Education
High School Diploma -
Franklin Heights High School
Columbus, OH05-2020
Skills
- Customer support and complaint handling
- Customer interaction
- Sales techniques
- Client engagement
- Team collaboration
- Attention to detail
- Problem solving
- Analytical thinking
Languages
English
Full Professional
Timeline
Retail Customer Service Associate
Joann Fabrics
03.2024 - 01.2026
Customer Service Representative
Safelite Auto Glass
02.2022 - 01.2023
High School Diploma -
Franklin Heights High School