Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mulan Smiley-Cooper

Philadelphia,PA

Summary

A dedicated professional with a background in customer service and cash handling at Grocery Outlet Bargain Market, this individual has consistently demonstrated the ability to enhance customer satisfaction through effective communication and relationship-building. Also, recognized for their commitment to reducing food waste and ensuring compliance with safety standards, they have also successfully trained new team members. As they seek to transition into a new field, they remain committed to upholding high standards of excellence in all endeavors.

Overview

1
1
year of professional experience

Work History

Cashier

Grocery Outlet Bargain Market
02.2025 - Current
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Stocked, tagged, and displayed merchandise as required.

Produce Packer

Grocery Outlet Bargain Market
05.2024 - 07.2024
  • Contributed to a safe working environment by adhering to safety protocols and reporting potential hazards promptly.
  • Increased accuracy in order fulfillment by closely following packing specifications and guidelines.
  • Reduced food waste through diligent quality control and accurate selection of produce.
  • Coordinated with other departments, ensuring seamless communication throughout the supply chain process.
  • Adhered to strict hygiene standards at all times, ensuring compliance with food safety regulations.
  • Assisted in training new packers on company policies, procedures, and best practices.

Education

Health Sciences

Community College of Philadelphia
Philadelphia, PA

Health Sciences

Saint Joseph's University
Philadelphia, PA
05-2027

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Work ethic and integrity
  • Cash handling
  • Cleaning and sanitizing

Timeline

Cashier

Grocery Outlet Bargain Market
02.2025 - Current

Produce Packer

Grocery Outlet Bargain Market
05.2024 - 07.2024

Health Sciences

Community College of Philadelphia

Health Sciences

Saint Joseph's University