Munachimso Agbakwuru
Morrow,GA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Atlanta Retail Management
Morrow, GA
10.2023 - Current
- Developed and implemented sales strategies to increase product sales.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Collaborated with marketing team to create promotional materials for target customers.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Sales Manager
Fatima Clothing Boutique
College Park, GA
09.2021 - 12.2022
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Maintained professional network of potential clients and business opportunities.
- Developed and implemented new sales strategies to update product lines.
- Analyzed competitors' successes and failures, evaluating impact on market.
Resident Assistant
Clayton State University
Morrow, GA
01.2019 - 07.2020
- Used educational approach to address students about policies and behavior.
- Participated in departmental, organizational and community meetings.
- Mediated conflicts among residents and immediately notified supervisors or escalated conflicts.
- Maintained behavior management checklist and recorded daily data.
- Participated in staff selection and recruitment and attended leadership and training development opportunities.
- Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
- Maintained clean and sanitary living environment for residents.
- Completed routine rounds, checking with residents to meet care needs.
- Welcomed new residents and assisted with community adjustment.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
Front Desk Receptionist Intern
Vers Imports
Riverdale, GA
01.2019 - 05.2019
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted visitors to provide information and direct to appropriate personnel.
- Completed basic bookkeeping and document filing.
Cashier Manager
AgbakwuruMunachimsoDDemastersRestaurant
Surulere, Lagos
01.2015 - 12.2015
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Verified customer age requirement for alcohol or tobacco purchases.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Education
Bachelor of Science - Health Services Administration
Middle Georgia State University
Macon, GA05.2023
Associate of Science - Pre-nursing
Georgia Military College - Milledgeville
Milledgeville, GA12.2018
Some College (No Degree) - Health Sciences
Clayton State University
Morrow, GASkills
- Persuasive Negotiations
- Product and Service Management
- Sales Tracking
- Profit and Revenue-Generating Strategies
- Budgeting and P&L
- Verbal and Written Communication
- Problem-Solving
- Customer Complaint Resolution
- Excel Spreadsheets
- Check Processing
- Sales Plan Implementation
- Program File Distribution
- Report Analysis
- Recordkeeping and Bookkeeping
- Accounting Support
- Proposal Writing
- Timeline Planning and Management
- Sensitive Material Handling
- Advanced MS Office Suite Knowledge
- Meticulous Attention to Detail
- Strong Organizational Skills
- Document and File Management
- Database and Client Management Systems
- Emotional Awareness
- People Skills
- Critical Thinking
- Friendly, Positive Attitude
- First Aid/CPR
- Reliable & Trustworthy
- Relationship Building
- Good Work Ethic
- Team Building
- Problem Resolution
- Active Listening
- Team Management
- Customer Service
Languages
English
First Language
Certification
- Certified Nursing Assistant (CNA)
Timeline
Sales Associate
Atlanta Retail Management
10.2023 - Current
Sales Manager
Fatima Clothing Boutique
09.2021 - 12.2022
Resident Assistant
Clayton State University
01.2019 - 07.2020
Front Desk Receptionist Intern
Vers Imports
01.2019 - 05.2019
Cashier Manager
AgbakwuruMunachimsoDDemastersRestaurant
01.2015 - 12.2015
Bachelor of Science - Health Services Administration
Middle Georgia State University
Associate of Science - Pre-nursing
Georgia Military College - Milledgeville
Some College (No Degree) - Health Sciences
Clayton State University