Munia Kabalo
Euless,TX
Summary
I am a hardworking and reliable person with skills as a successful Barista promoting customer loyalty, satisfaction, and purchases with consultative techniques. I also pay diligent attention to individual needs and problem-solving. I am knowledgeable about product merchandising, payment processing, and cleaning. I am a dedicated, dependable relationship-builder with excellent organizational strengths and a passionate work ethic.
Overview
1
1
year of professional experience
Work History
Sales Associate
Platoes Closet
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Barista
Dutch Bros
08.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Trinity High School
Euless, TX05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Money Handling
- Conflict Resolution
- Store Opening and Closing
- Professional Demeanor
Languages
Arabic
Professional Working
Timeline
Sales Associate
Platoes Closet
05.2024 - Current
Barista
Dutch Bros
08.2023 - 02.2024
High School Diploma -
Trinity High School
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