Murdock Ralstin
Cleveland,OH
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
The Cleveland Furniture Company
02.2025 - Current
- Managed the entry of sales data and warranty submissions, ensuring accuracy and timeliness.
- Scheduled deliveries and coordinated service calls, enhancing operational efficiency.
- Collaborated closely with sales staff to resolve order and delivery issues, improving customer satisfaction.
- Address pricing inquiries and generate sales through our online storefront as e-commerce representation.
- Create marketing materials for business social media pages.
- Managed office communications and scheduling, ensuring efficient workflow and timely responses.
Scare Actor
Nightmare Cleveland
06.2025 - Current
- Adapted performance styles based on audience reactions to maximize engagement and thrill.
- Created immersive character portrayals to enhance guest experiences during live performances.
- Collaborated with team members to design and implement engaging scare tactics.
- Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
Freelance Performer and Show Producer
Self-employeed
01.2024 - Current
- Collaborates with local venues to create unique, themed shows and fundraisers for local organizations.
- Managing cast and supporting crew of shows.
- Delivered engaging performances in diverse settings to enhance audience experience.
- Developed strong relationships with fellow performers to foster teamwork and creativity.
Intake Coordinator
Ethan Crossing
02.2023 - 08.2023
- Spearheaded multiple projects to implement a streamlined storage system for client belongings, improving organization and efficiency, and creating a donation room for essential products.
- Coordinated intake processes, ensuring accurate documentation and compliance with regulatory standards.
- Enhanced patient scheduling efficiency by implementing streamlined workflows and utilizing electronic health record systems.
- Trained new staff on intake procedures, fostering a collaborative environment for knowledge sharing and support.
- Monitored data entry accuracy within intake forms, reducing errors and enhancing overall process reliability.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Health Unit Coordinator
Cleveland Clinic
09.2022 - 02.2023
- Acts as a liaison between patients and medical staff, working directly under the Nursing Manager.
- Coordinated patient admissions, discharges, and transfers to ensure seamless operational flow.
- Managed electronic health record documentation, ensuring accuracy and compliance with standards.
- Streamlined communication between healthcare teams, enhancing interdisciplinary collaboration and patient care.
- Managed the clerical needs of 3 to 6 medical units at a time over the course of the third shift for a 500-bed hospital.
Specimen Processor/Phlebotomist
University Hospitals
11.2021 - 07.2022
- Verifying patient information and entering data into the laboratory information system.
- Collaborating with the laboratory team to ensure an accurate, timely, and efficient testing process.
- Process specimens efficiently using laboratory protocols and safety guidelines.
- Maintain accurate records of specimen handling and processing procedures.
- Troubleshoot common issues related to specimen processing equipment and instruments.
- Followed safety protocols while handling hazardous materials.
Education
Phlebotomy Technician Training Program - Phlemotomy
NewBridge Cleveland Center For Arts & Technology
Cleveland, OH11.2021
No Degree - Painting
Cleveland Institute of Art
Cleveland, OH11.2020
Skills
- Electronic Medical Record
- Patient Admission
- Scheduling Management
- Clerical Tasks
- Event Management
- Data Entry
- Coordinating Across Departments
- Computer skills
Timeline
Scare Actor
Nightmare Cleveland
06.2025 - Current
Administrative Assistant
The Cleveland Furniture Company
02.2025 - Current
Freelance Performer and Show Producer
Self-employeed
01.2024 - Current
Intake Coordinator
Ethan Crossing
02.2023 - 08.2023
Health Unit Coordinator
Cleveland Clinic
09.2022 - 02.2023
Specimen Processor/Phlebotomist
University Hospitals
11.2021 - 07.2022
Phlebotomy Technician Training Program - Phlemotomy
NewBridge Cleveland Center For Arts & Technology
No Degree - Painting
Cleveland Institute of Art