Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mustafa Music

Waukee,IA

Summary

Dynamic Individual with strong customer relationship management skills. Proven ability to enhance service quality and optimize transactions. Committed to delivering exceptional customer experiences.

Overview

6
6
years of professional experience

Work History

Cashier

Panera Bread
West Des Moines, Iowa
09.2024 - 10.2026
  • Facilitate customer transactions swiftly at register.
  • Oversee accurate cash drawer management and daily balance of receipts.
  • Guide customers in selecting menu items and addressing inquiries.
  • Assemble food items in alignment with Panera's quality standards.
  • Collaborate with team members to enhance service speed and quality.
  • Provided exceptional customer service by actively listening and engaging with patrons

Dispatcher

Mhm Transport LLC
Waukee, Iowa
01.2021 - 08.2024
  • Coordinated daily schedules for drivers and deliveries across multiple routes.
  • Facilitated real-time issue resolution by engaging drivers effectively.
  • Managed incoming calls and inquiries, providing timely updates to clients.
  • Resolved customer complaints about service issues and delays to enhance satisfaction.
  • Recorded all dispatch activities to ensure clear communication records.

Education

High School Diploma -

Des Moines Area Community College
Ankeny, IA
06-2024

Skills

  • Cash handling
  • Product knowledge
  • Inventory management
  • Time management
  • Conflict resolution
  • Customer relationship management

Timeline

Cashier

Panera Bread
09.2024 - 10.2026

Dispatcher

Mhm Transport LLC
01.2021 - 08.2024

High School Diploma -

Des Moines Area Community College
Mustafa Music