Mya Boima
Jessup,MD
Summary
Sales Associate delivering customer service, POS accuracy, and merchandise support in a fast-paced retail setting. Handles cash transactions, product recommendations, restocking, and store presentation while keeping checkout lines moving during peak traffic. Strengthens customer satisfaction through friendly issue resolution and steady support across busy shifts.
Overview
1
1
Language
3
3
years of professional experience
Work History
Sales Associate
Beauty Bee
Hanover, MD
05.2026 - 08.2026
- Provided product guidance to customers using client consultation and natural hair care knowledge.
- Assisted shoppers with hair styling technique recommendations based on individual needs and product goals.
- Maintained positive customer relationships through clear answers, product knowledge, and follow-up support.
- Kept the sales floor organized with clean displays, stocked products, and visible promotional materials.
- Greeted customers and guided product selections based on individual hair care needs and preferences.
- Built repeat business through friendly service, product knowledge, and attentive follow-up at the register.
- Explained product benefits and usage steps to help customers choose suitable beauty and hair items.
- Monitored inventory levels and restocked merchandise to keep popular items available on the sales floor.
- Assisted customers with finding products, comparing options, and completing purchases during busy periods.
- Checked product labeling and shelf presentation to support an orderly and easy-to-shop store layout.
- Opened and closed the sales area by checking displays, supplies, and workstations.
- Learned store procedures quickly and adapted to changing customer needs during busy periods.
- Answered questions about natural hair care products and recommended options based on client preferences.
- Handled customer concerns calmly and redirected issues to the appropriate team member when needed.
- Maintained a clean, organized sales floor and kept displays ready for customer traffic.
- Tracked inventory levels and restocked shelves to support daily product availability.
Sales Associate
Last Stop
Hanover, MD
02.2026 - 05.2026
- Assisted customers with product selection and provided clear information about styles, care, and store offerings.
- Scheduled appointments and coordinated customer visits to support smooth daily store operations.
- Built positive customer relationships through attentive service and follow-up communication.
- Maintained organized displays and helped present merchandise in a clean, approachable layout.
- Answered customer questions with professional communication and practical product guidance.
- Supported checkout flow by preparing purchases, processing transactions, and keeping the register area orderly.
- Replenished shelves and checked stock levels to keep popular items available for shoppers.
- Maintained a clean sales floor and organized fitting areas throughout the day.
- Monitored customer needs and directed shoppers to products that matched their preferences.
- Recorded special requests and passed accurate details to teammates for timely follow-up.
- Prepared displays and promotional areas to keep products visible and easy to browse.
- Managed restocking tasks and kept merchandise organized to support efficient store operations.
- Documented customer preferences and shared helpful product details during service interactions.
Seasonal Worker
Aeropostale
Hanover, MD
10.2025 - 01.2026
- Maintained a clean, organized sales floor and fitting room through consistent store cleanliness and visual merchandising.
- Supported inventory management by restocking merchandise and keeping sales floor displays ready for customers.
- Answered sizing, accessory, and merchandise care questions using clear product knowledge and customer education.
- Recommended complementary products and relevant services by listening closely to customer needs and building rapport.
- Volunteered for extra holiday and peak-season shifts, using strong verbal and written communication with coworkers.
Sales Associate
VIVI TS INC
Laurel, MD
08.2025 - 10.2025
- Managed inventory levels, rotated stock, and restocked shelves to keep merchandise organized and available.
- Implemented visual merchandising, priced and tagged merchandise, and organized racks and shelves to strengthen store presentation.
- Resolved customer inquiries, complaints, returns, exchanges, and refunds while maintaining a calm, professional approach.
- Built repeat business by developing customer relationships, using suggestive selling, and highlighting product benefits.
- Collaborated with team members to meet sales targets, improve service standards, and maintain a welcoming store environment.
Hair Stylist
Labahdorh Coiffeur
Laurel, MD
06.2023 - 06.2025
- Built rapport with clients by tailoring services to preferences, facial features, and hair care routines.
- Maintained clean, organized workstations and followed health and safety standards throughout daily salon operations.
- Recommended hair care and styling products, educating clients on at-home maintenance and styling needs.
- Scheduled appointments, adjusted time slots, answered calls and emails, and managed walk-ins during peak hours.
- Processed register payments and collaborated with team members to streamline salon operations and customer service.
Administration Assistant
Panda LLC
Columbia MD
07.2024 - 12.2024
- Organized office documents and maintained filing systems for faster retrieval.
- Coordinated internal communication by preparing and distributing memos and reports between departments.
- Managed office supplies inventory and restocked materials to support smooth daily operations.
- Answered multi-line phones, routed calls, delivered messages, and greeted visitors professionally.
- Created administrative procedures and daily task tracking methods to improve efficiency and accuracy.
Education
High School Diploma - undefined
Meade High School
Jessup, MD5 2026
High School Diploma - undefined
Reservoir High School
Fulton, MD8 2022
Skills
Appointment scheduling
Client consultation
Customer education
Verbal and written communication
Relationship building
Hair styling techniques
Natural hair care
Inventory management
Visual merchandising
Store cleanliness
Problem-solving
Flexible schedule
Stocking and receiving
Quick learner
Teamwork and collaboration
Time management
Problem-solving skills
Reliable and punctual
Goal oriented
Outgoing personality
Store opening and closing
Languages
English
Full Professional
Timeline
Sales Associate
Beauty Bee
05.2026 - 08.2026
Sales Associate
Last Stop
02.2026 - 05.2026
Seasonal Worker
Aeropostale
10.2025 - 01.2026
Sales Associate
VIVI TS INC
08.2025 - 10.2025
Administration Assistant
Panda LLC
07.2024 - 12.2024
Hair Stylist
Labahdorh Coiffeur
06.2023 - 06.2025
High School Diploma - undefined
Reservoir High School
High School Diploma - undefined
Meade High School