Mya Callaway
Anchorage,AK
Summary
Organized and motivated college student eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Massage Envy Spa
06.2023 - Current
- Answered phones, booked reservations, and responded to inquiries from customers.
- Maintained daily records of all transactions, including payments and cancellations.
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, and photocopying documents.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
Spa Consultant
Totally Tan & Spa
02.2021 - 05.2023
- Created promotional materials for spa services and events.
- Organized staff training sessions related to customer service practices.
- Managed daily operations of the spa, including scheduling appointments and handling payments.
- Maintained accurate records of all client interactions, feedback, and complaints.
Education
BBA - Business Administration
University of Northern Colorado
Greeley, CO05-2027
High School Diploma -
Andover High School
Andover, MN05-2023
Skills
- Multi-Line Phone Systems
- Problem-solving skills
- Administrative Skills
- Microsoft Office
- Microsoft Word
- Microsoft Powerpoint
- Report Generation
- Time Management
- Scheduling appointments
- CPR certified
Languages
American Sign Language- Proficient
Czech- Beginner
Accomplishments
- FBLA
- Coco-Cola Scholars Program
- P.E.O Scholarship
Timeline
Front Desk Associate
Massage Envy Spa
06.2023 - Current
Spa Consultant
Totally Tan & Spa
02.2021 - 05.2023
BBA - Business Administration
University of Northern Colorado
High School Diploma -
Andover High School
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