Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Engaged in friendly and personalized conversations with guests while escorting them to their tables, creating a warm and welcoming environment.
Actively supported To-Go Specialists during peak hours by assisting in delivering orders to designated pick-up parking spots, ensuring timely and accurate delivery of meals to guests.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Monitored dining area and checked restrooms regularly to keep spotless.
Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
Answered guest questions via phone.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Ensured proper table setup by placing menus, rolling silverware, arranging place settings, and maintaining a clean and organized dining area.
Volunteer
Stars Gymnastics
06.2021 - 07.2021
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Cleaned and set up to prepare for a new day of summer camp activities
Assisted parents with checking their child in and out of class and answered any questions about the gym, sport, class schedules, etc...
Ensured the safety of all participants by leading warm ups/stretches before beginning activities.
Designed learning activities for over 20 campers between the ages of 4 and 14.
Employed effective problem solving techniques by quickly addressing challenges that arose during coaching sessions, ensuring a seamless learning experience for the children.
Volunteer
Coast Care Convalescent Center
12.2019 - 12.2019
Passed out snacks and served food at scheduled meal times
Engaged with residents through energetic performances, combining dance, stunts, and uplifting cheers that promoted participation from the residents.
Partook in various activities such as karaoke and bingo, bringing christmas spirit to the residents of the home.
Engaged in meaningful conversations with elderly residents, establishing rapport and providing companionship to enhance their emotional well-being.
Volunteer
Youth Cheer Clinic
Assisted with the organization and execution of the annual SVHS youth cheer clinic for K-8th grade children.
Taught basic motion, jump, and dance techniques, as well as football cheers, to my assigned group of clinic participants.
Effectively communicated and collaborated with diverse age groups, fostering a positive and inclusive environment throughout the clinic.
Maintained a positive attitude and encouraged a supportive atmosphere, creating a safe and enjoyable space for all participants.
Director of Utilization Management & Complex Case Management at AbsoluteCareDirector of Utilization Management & Complex Case Management at AbsoluteCare