Mya Hester
Houston,TX
Summary
Proven track record in enhancing customer satisfaction at Five Below through expert cash handling and exceptional customer service. Demonstrated reliability and integrity, significantly improving customer loyalty. Excelled in resolving complaints and recommending products, showcasing patience, empathy, and a strong work ethic.
Overview
1
1
year of professional experience
Work History
Cashier
Five Below
12.2023 - 08.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - Medical Assistant
College of Healthcare Professionals
Houston12-2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Five Below
12.2023 - 08.2024
Associate of Science - Medical Assistant
College of Healthcare Professionals
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