Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mya Mendivil

Las Vegas

Summary

Dedicated professional with proven customer service and assistance skills honed at Urth Caffe and Dunkin’ Donuts. Excelled in enhancing customer satisfaction through efficient service and empathy, significantly improving client feedback. Demonstrates strong work ethic and integrity, adept at managing secure transactions and fostering repeat business. Expert in customer interactions, showcasing patience and effective problem-solving abilities.

Overview

1
1
year of professional experience

Work History

Cashier

Urth Caffe
06.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Crew Member

Dunkin’ Donuts
01.2024 - 04.2024
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Became familiar with products to answer questions and make suggestions.
  • Worked well with teammates and accepted coaching from management team.

Education

Legacy High School
North Las Vegas, NV
05.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Urth Caffe
06.2024 - Current

Crew Member

Dunkin’ Donuts
01.2024 - 04.2024

Legacy High School

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Mya Mendivil