Mya Porto
MESA
Summary
Dynamic and adept Unit Coordinator/Clinical Case Manager with a proven track record at Alta Mesa Health and Rehabilitation. Excelled in managing patient flow and ensuring privacy, demonstrating critical thinking and scheduling management. Trained staff, enhancing team efficiency by 30%. Skilled in medical terminology and patient care, prioritizing confidentiality and compassionate communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unit Coordinator/Clinical Case Manager
Alta Mesa Health and Rehabilitation
03.2022 - Current
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Med Tech/Patient Care Technician
Mentor Network
02.2019 - 03.2022
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
- Prepared solutions, stains and reagents in accordance with standards.
Education
GED -
Miami Junior Senior High School
Miami, AZ05-2020
No Degree - Biology, Math, CPR
Gila County Community College
Globe, AZ05-2020
Skills
- Scheduling management
- New admissions
- Appointment scheduling
- Meeting facilitation
- Medical terminology
- Software knowledge
- Charting
- Document control
- Patient flow
- Resident care plan
- New resident orientation
- Critical thinking
- Unit reception
Certification
- CPR/AED Certification
- Fingerprint clearance card
Timeline
Unit Coordinator/Clinical Case Manager
Alta Mesa Health and Rehabilitation
03.2022 - Current
Med Tech/Patient Care Technician
Mentor Network
02.2019 - 03.2022
GED -
Miami Junior Senior High School
No Degree - Biology, Math, CPR
Gila County Community College
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