Mya Rodela
Lakewood,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
JD SPORTS/ finish line
Montebello, California
11.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Used technology resources to assist customers in locating and selecting items.
- Organized stockroom shelves according to size, color or style.
- Organized store by returning merchandise to proper areas and restocked displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Upsold additional items based on customer interests and needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Bagged or packaged purchases and wrapped gifts.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Placed special orders or called other stores to find desired items.
- Greeted customers and provided exceptional customer service.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Described merchandise and explained use, operation and care.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers to determine wants or needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Processed transactions using a point-of-sale system.
- Handled returns and exchanges according to company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
Dessert Maker
Family Business
Montebello, CA
01.2022 - Current
- Cleaned and maintained kitchen equipment and oven
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing
- Followed food safety standards when handling ingredients
- Managed display cases to verify freshness and attractiveness of products
- Decorated cakes, cupcakes and other pastries according to customer requests
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly
- Kept track of time
Babysitter
My Nina
Montebello, CA
01.2022 - Current
- Played games, worked on puzzles, and read books
- Reassured children when upset providing emotional support and stability
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores
- Planned fun outings and educational activities to keep children entertained
- Communicated positively with children and guardians
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Prepared healthy, age-appropriate snacks and meals
Volunteer
Bishop Amat High School With Campus Ministry
La Puente, CA
08.2023 - 12.2023
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Communicated with staff members to stay informed about volunteer opportunities and events
- Promoted good sportsmanship among players
- Kept track of time
Education
Child Development
Rio Hondo College
05.2027
High School Diploma -
Bishop Amat Memorial High School
05.2023
Skills
- Customer Service
- Kitchen Safety
- Child Supervision
- Flexible Schedule
- Time Management
- Teamwork
- Organization
- Problem Solving
- Upselling
- POS system operation
- Food handling
- Food presentation
- Work station sanitation
- Work station setup
- Food and safety standards
- Food tray assembly
- Positive attitude
- Customer service
- Cash handling experience
- Cleaning and sanitizing
- Strong work ethic
- Reliability and punctuality
- Working quickly
- Food allergy awareness
- Multitasking
- Heavy lifting capacity
Timeline
Sales Associate
JD SPORTS/ finish line
11.2023 - Current
Volunteer
Bishop Amat High School With Campus Ministry
08.2023 - 12.2023
Dessert Maker
Family Business
01.2022 - Current
Babysitter
My Nina
01.2022 - Current
Child Development
Rio Hondo College
High School Diploma -
Bishop Amat Memorial High School