Mya Young
Front Desk / Customer Service Representative
St. George,UT
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Premier Health and Wellness
11.2023 - Current
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Front Desk Receptionist
ROAM Outdoor Adventure CO.
05.2020 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
High School Diploma -
Valley Highschool
Orderville, UTSkills
Telephone Etiquette
Front Office Management
Cash Handling
Customer Service
Guest Relations
Problem-solving skills
Hospitality services
Timeline
Front Desk Receptionist
Premier Health and Wellness
11.2023 - Current
Front Desk Receptionist
ROAM Outdoor Adventure CO.
05.2020 - 10.2023
High School Diploma -
Valley Highschool
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