Myah Ingram
Memphis,United States
Summary
Reliable and detail-oriented professional with experience in fast-paced environments, strong communication skills, and a proven ability to handle multiple tasks efficiently. Seeking an Administrative Assistant or Customer Service role where I can contribute to a team success, provide excellent service and grow within a stable organization.
Overview
5
5
years of professional experience
Work History
Learning Ambassador/Onboarding Specialist
Amazon Fulfillment Center
08.2024 - Current
- Trained and mentored over 20 new associates, enhancing onboarding efficiency and boosting team productivity.
- Served as the primary liaison between associates and management, facilitating effective communication.
- Resolved workflow challenges, optimizing team communication and collaboration.
- Assisted with problem-solving and meeting daily productivity goals.
Customer Service Representative
Larry Ferguson - Erie Insurance
Memphis, TN
03.2021 - 04.2023
- Resolved customer inquiries through effective communication and problem-solving skills.
- Scheduling appointments
- Processed policy changes and claims efficiently, ensuring accuracy in customer service interactions.
- Billing and payments
Education
Highschool Diploma -
Cordova High School
05.2020
Skills
- Microsoft Office
- Communication
- Paperwork processing
- Adaptive learning
- Customer service
- Payment processing
- Professional telephone demeanor
- Microsoft outlook
- Scheduling
- Follow-up skills
- Call management
- Product knowledge
Timeline
Learning Ambassador/Onboarding Specialist
Amazon Fulfillment Center
08.2024 - Current
Customer Service Representative
Larry Ferguson - Erie Insurance
03.2021 - 04.2023
Highschool Diploma -
Cordova High School