Myah Pemberton
Franklin,IN
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Hobby Lobby. Skilled in issue resolution and time management, demonstrated through efficient handling of high-pressure situations and maintaining a balanced cash drawer. Committed to reliability and fostering repeat business through excellent interpersonal skills.
Overview
2
2
years of professional experience
Work History
Cashier
Hobby Lobby
09.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Waitress
Otterbein Senior Life
09.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Whiteland High School
Whiteland, IN 12-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Written and verbal communication
- Issue resolution
Extracurricular activities
- Participated in cheerleading in high school. Built good team skills and communication through this sport.
- Competitive dance, learned how to overcome difficult situations and push through them. Required you to be quick in decision making, to ensure success.
Timeline
Cashier
Hobby Lobby
09.2024 - 12.2024
Waitress
Otterbein Senior Life
09.2022 - 12.2022
High School Diploma -
Whiteland High School
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