Myckenzie Kramer
Johnson City,TN
Summary
Energetic and adaptable individual with strong sense of responsibility and positive attitude. Possesses solid understanding of workplace safety protocols and effective team management, with skills in conflict resolution and time management. Committed to fostering productive and harmonious work environment to drive team success.
Overview
2
2
years of professional experience
Work History
Shift Lead
Pet Supplies Plus
01.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
Team Member
Pet Supplies Plus
08.2023 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Sales Associate
J. Crew Factory
10.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Social Work
East Tennessee State University
Johnson City, TN05-2026
High School Diploma -
Dallastown Area High School
Dallastown, PA 06-2021
Skills
- Conflict resolution
- Staff supervision
- Customer service focus
- Relationship management
- Shift paperwork completion
- Time management
- Organizational skills
Timeline
Shift Lead
Pet Supplies Plus
01.2024 - Current
Team Member
Pet Supplies Plus
08.2023 - 12.2023
Sales Associate
J. Crew Factory
10.2022 - 05.2023
Social Work
East Tennessee State University
High School Diploma -
Dallastown Area High School
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