Hi, I’m
Myiesha Lyons-Tipton
Overview
7
years of professional experience
Work History
University State California
Patient Navigator
07.2023 - Current
Job overview
- Patient navigators are non-clinical staff who help each patient connect with all the right nurses, doctors, and appointment
- Guide patients through the healthcare system and overcome barriers that prevent them from getting the care they need
- Served as a liaison between healthcare providers and other departments within the organization
- Identified and coordinated resources for patient needs, including referrals to the community services
- Escorts patients if needed, provides direction to Keck Medicine of USC clinics within USC Health systems
- Coordinate all patient care resources
- Scheduling, uploading, and downloading patient medical records via AMBRA and Synapse date base
- Organizing schedules and managing appointments for patients to ensure they receive services in a timely manner
- Facilitating communication between the patients.
Cancer Support Services Providence
Program Coordinator
04.2022 - 06.2023
Job overview
- Developing programs goals, objectives, and strategies
- Creating and managing project timelines and budgets
- Coordination meetings events, and activities related to the program
- Recruiting training and supervising program staff and volunteers
- Collecting and analyzing data to assess program effectiveness and outcomes
- Authoring reports, proposals, and other program documentation
- Ensuring compliance with relevant regulations guidelines
- Provided support and guidance to cancer support program participants as needed
- Coordinated with social work to ensure patient are receiving the proper information for their care.
St. Johns
Surgery Scheduler
06.2021 - 04.2022
Job overview
- Mediating between patients, surgeons, medical staff, and other departments to schedule surgeries
- Coordinated all covid testing
- Worked with surgery department to obtain all medical records and tests are cleared before patient operative surgery
- Ensuring that all necessary preoperative tests clearances and paperwork are completed prior to surgery
- Communicating surgery schedules to patients, including pre-operative instructions and arrival times
- Managing changes or cancellations to surgery schedules and notifying all relevant parties.
Administrative Assistant II, Kaiser
12.2020 - 03.2021
Job overview
- Assists with event coordination by coordinating and calendaring meetings for directors and their direct teams, with limited guidance
- Assists with event execution by arranging small-scale events, with minimal guidance
- Leveraging working knowledge of department data and documentation retention policies
- Assists with event execution by arranging small-scale events, with minimal guidance; planning for the organization of standard travel arrangements for department head and/or staff members
- Providers secretarial and office management support while building cooperative working relationships
- Prepare and prioritize calendars and correspondence
- Assisting with meeting preparation including setting up conference rooms and arranging catering
- Ordering office supplies and maintaining inventory
- Performed budget preparation, variance analysis, reconciliation, forecasting, reporting and management of internal controls and audit requirements
- Managing incoming and outgoing correspondence (emails, letters, packages.)
Cedars Sinai Medical
Supervisor of Operation Urgent Care
06.2019 - 11.2020
Job overview
- Reported to Operations Manager, responsible for leading a team of operations professionals in the day-to-day operations of the facility
- Planning and organizing workflow to ensure efficiency and productivity
- Supervising and leading a team of employees, clinicians, including hiring, training, and performance management
- Monitoring and evaluating operations to identify area for improvement and implementing solutions
- Setting and communicating goals and objectives to team members
- Ensuring compliance with company policies and procedures, and safety regulations
- Resolving conflicts and addressing issues that arise within the team department
- Providing guidance and support to team members to help them succeed in their roles
- Acting as a liaison between management and frontline staff to facilitate communications and promote work environment
- Strategizes and oversees the development and implementation of new policies, procedures, processes, and technology to improve the overall effectiveness of the division.
Genesis Psychology Group
Office Coordinator
06.2017 - 05.2019
Job overview
- Coordinate travel arrangements, booking transportation, lodging and event reservations
- Researched and prepared reports required by management or government agency for worker comp claims
- Aided with unemployment and worker comp claims for patients
- Scheduled peer to peer calls and directed inquires to appropriate staff member.
Education
Master from Healthcare Administration
Westcoast University
Bachelor of Science from Healthcare
Skills
COMPUTER SOFTWARE AND OTHER EXPERIENCEWord, Excel, PowerPoint, Outlook, Office 365CPT/ICD10, Med/Oncology, Medical Insurance Medical Terminology, Patient Education, Cerner, EPIC, AMBRA, Synapse EMR System2 Page
Timeline
Patient Navigator
University State California
07.2023 - Current
Program Coordinator
Cancer Support Services Providence
04.2022 - 06.2023
Surgery Scheduler
06.2021 - 04.2022
Administrative Assistant II, Kaiser
12.2020 - 03.2021
Supervisor of Operation Urgent Care
Cedars Sinai Medical
06.2019 - 11.2020
Office Coordinator
Genesis Psychology Group
06.2017 - 05.2019
Master from Healthcare Administration
Westcoast University
Bachelor of Science from Healthcare