Myiesha Perkins
Tarboro,NC
Summary
Dedicated customer service and healthcare professional with a strong background in client support, team collaboration, and problem-solving. Proven ability to resolve issues efficiently, and contribute to patient care and wellness. Known for adaptability, professionalism, and a results-driven mindset.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Conduent
Cary, NC
09.2024 - Current
- Deliver accurate and timely information to clients, improving customer satisfaction and retention.
- Efficiently resolve inquiries and complaints while maintaining a positive, professional demeanor.
- Manage a high volume of interactions with a focus on efficiency and excellent service delivery.
Direct Support Professional
Skill Creations
Tarboro, NC
04.2023 - Current
- Provide compassionate support with daily living activities such as hygiene, dressing, meal preparation, and mobility
- Provide person-centered support to individuals with developmental, intellectual, and physical disabilities in a residential care setting
Food and Nutrition
UNC Rex Healthcare
Raleigh, NC
08.2018 - 03.2023
- Prepared nutritious meals and ensured timely delivery, increasing patient satisfaction and well-being.
- Maintained kitchen cleanliness and hygiene, enhancing safety and compliance with health standards.
- Provided exceptional customer service in a high-volume environment.
Education
Bachelor Of Science - Accounting
Saint Augustine’s University
Raleigh, NC05.2015
Skills
- Client support
- Problem-solving skills
- Adaptability
- Effective listening
- Leadership
Certification
- Certified Nursing Assistant (CNA)
- Notary Public
Timeline
Customer Service Representative
Conduent
09.2024 - Current
Direct Support Professional
Skill Creations
04.2023 - Current
Food and Nutrition
UNC Rex Healthcare
08.2018 - 03.2023
Bachelor Of Science - Accounting
Saint Augustine’s University