Myka Hicks
Oklahoma City,OK
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
9
9
years of professional experience
Work History
Server
Trappers Fish Camp and Grill
Oklahoma City, OK
11.2016 - Current
- Provided excellent customer service and ensured guest satisfaction at a busy restaurant.
- Assisted in menu planning and daily specials to enhance dining experience.
- Managed table assignments and coordinated seating for efficient service flow.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Trained new servers on restaurant procedures and customer service standards.
- Resolved guest complaints promptly to maintain a positive dining atmosphere.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Epic Charter School
Oklahoma City, OKSkills
- Customer service
- Menu planning
- Order processing
- Table management
- Training staff
- Customer relationship management
- Timely food delivery
- Attention to detail
- Food station setup
- Positive and professional
- Food running
- POS operation
Timeline
Server
Trappers Fish Camp and Grill
11.2016 - Current
Epic Charter School