Mykel Chambers
Phoenix,AZ
Summary
Passionate individual with several years of experience in leasing consultant role. Enthusiastic about taking on new challenges and delivering exemplary customer service.
Overview
15
15
years of professional experience
Work History
Leasing Consultant
MG Properties
Tempe, AZ
10.2023 - Current
- Conducted tours of available apartments, highlighting features and amenities.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Built brand loyalty by delivering stellar leasing experience to residents.
- Escalated critical issues to property manager to deliver immediate resolution.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Truck Driver
Echelon Logistics and Transport
Avondale, Arizona
12.2018 - 07.2023
- Communicated with dispatchers regarding pickup and delivery times.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Managed personal driving time according to Hours of Service regulations.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Leasing Consultant
Heers Management
Phoenix, AZ
06.2009 - 10.2018
- Greeted potential tenants and provided information about the property.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Updated resident data into property management software system daily.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Maintained accurate records of prospective renters, applications and leases.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Tracked leads using CRM software and followed up with interested parties.
- Conducted background checks on applicants.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Education
High School Diploma -
Trevor Browne High School
Phoenix, AZ05-2003
Some College (No Degree) - Business Administration And Management
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZSkills
- Business partnerships
- Background Checks
- Business processes and procedures
- Sales Techniques
- Resident assistance
- Collection Actions
Timeline
Leasing Consultant
MG Properties
10.2023 - Current
Truck Driver
Echelon Logistics and Transport
12.2018 - 07.2023
Leasing Consultant
Heers Management
06.2009 - 10.2018
High School Diploma -
Trevor Browne High School
Some College (No Degree) - Business Administration And Management
Maricopa Community Colleges - Rio Salado Community College