Myla Gish
Omaha,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of post-secondary education
29
29
years of professional experience
Work History
General Manager
LKQ Corporation - Keystone Automotive
Omaha
09.2020 - Current
- Managed daily business operations encompassing budgeting, staffing, scheduling, payroll, inventory control, customer service, and sales to ensure smooth operational flow.
- Directed operational strategies to enhance efficiency across multiple departments.
- Oversaw daily operations of automotive parts distribution center.
- Led team to enhance customer service and satisfaction levels.
- Managed inventory control processes for efficient stock management.
- Delegated work to staff, setting priorities and goals.
- Coordinated training programs for staff development and performance improvement.
- Developed relationships with key suppliers and vendors to enhance supply chain efficiency and reliability.
- Directed safety initiatives to ensure compliance with regulations and standards.
- Reduced expenses by identifying inefficiencies and implementing targeted cost-saving measures..
- Led cross-functional teams to achieve organizational goals and improve service delivery standards.
- Streamlined communication processes between departments to enhance collaboration and transparency.
- Established key performance indicators to monitor progress and ensure accountability within teams.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action.
- Trained and guided team members to maintain high productivity and performance metrics.
Office Manager
Keystone Automotive Ind Inc
Omaha, Nebraska
01.1998 - 09.2020
- Contact accounts outside their credit terms regarding payment and/or collection.
- Reviewed customer credits for accuracy and investigated scrapped items, implementing parts handling changes to minimize scrap loss.
- Reconciled purchase orders with vendor invoices to ensure prompt payment and secure all eligible discounts.
- Review vendor invoice pricing against customer orders to ensure profit margins are met.
- Accurately code vendor invoicing with appropriate ledger account resulting in expenses being allocated correctly.
- Input new customer accounts to database and submit credit applications and tax forms for update to corporate.
- Initiate the return of defective products to vendors for credit.
- Organized customer installations for paint consignments and equipment agreements, reporting details to corporate office.
- Authorized customer pricing changes made by sales staff and confirmed adjustments were within the allowed range and had acceptable profit margins.
- Supervise delivery drivers, providing prompt and efficient customer service.
- Liaison between sales and delivery staff, resulting in effective and accurate communication of information between the sales department and their customer.
- Manage and keep in good standing, multiple performance reports in both finance and sales departments.
- Trained both local branch and acquisition location employees on new software program currently used by the company.
- Assist other location personnel with program questions and training assistance.
- Report accruals to corporate office at month end.
- Check inventory adjustments prior to entering and conduct any needed research.
- Work with internal auditors to gather information when requested, to ensure all processes are being enforced and followed correctly.
- Reviewed financial statements and sales reports to assess productivity, identify cost reduction opportunities, and recommend program improvements.
- Developed and maintained filing systems for easy access to documents.
Education
Associates Degree - Business Management
Metropolitan Community College
Pre Degree Classes -
University of Nebraska at Omaha
Omaha, NE 08.1998 - 01.1999
General Studies -
Marian High School
Omaha, NE 08.1993 - 05.1997
Skills
- Budget oversight
- Financial analysis
- Operational strategy
- Performance monitoring
- Inventory control
- Supplier relationship management
- Customer relationship management
- Customer service
- Team leadership
- Employee training
- Team building
- Effective communication
- Verbal and written communication
- Problem solving
- Efficient multi-tasker
Key Qualifications
- Extensive experience within the automotive parts industry
- Vast amount of knowledge in all business departments
- Established relationship with both coworkers and customers
References
References available upon request.
Timeline
General Manager
LKQ Corporation - Keystone Automotive
09.2020 - Current
Pre Degree Classes -
University of Nebraska at Omaha
08.1998 - 01.1999
Office Manager
Keystone Automotive Ind Inc
01.1998 - 09.2020
General Studies -
Marian High School
08.1993 - 05.1997
Associates Degree - Business Management
Metropolitan Community College