Myles Garcia
McKinney,TX
Summary
Dependable Service Technician with comprehensive experience in technical troubleshooting, equipment maintenance, and route optimization. Possesses strong problem-solving skills, logistical acumen, and customer service capabilities. Demonstrates the ability to improve efficiency and customer satisfaction through effective management of route schedules and timely resolution of technical issues.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Field/Route Technician
Skillcade Operations LLC
Addison, Texas
04.2026 - 10.2026
- Diagnosed, repaired, and maintained commercial gaming machines, troubleshooting hardware and electrical issues
- Replaced internal components and collaborated with manufacturers to resolve complex equipment failures, enhancing machine reliability
- Installed and deployed gaming machines across DFW, safely handling equipment weighing up to 200 lbs
- Operated commercial box truck and managed field-service routes for installations, repairs, and collections, ensuring timely service delivery
- Collected cash and replenished voucher redemption kiosks, maintaining accurate financial accountability and supporting operational efficiency
- Provided professional on-site customer service and resolved equipment-related concerns
Team Lead Technician
Andretti Indoor Karting & Games
Grand Prairie, Texas
05.2022 - 02.2026
- Performed system repairs and installations using soldering, hand tools, and testing equipment
- Maintained functionality of motion simulators and VR attractions by diagnosing faults, repairing electrical and mechanical systems, or swapping out defective components
- Diagnosed, repaired, and replaced mechanical or electrical components across simulator and VR attractions
- Trained and mentored team members on procedures, safety standards, and equipment maintenance to enhance team competency and safety compliance
- Installed, terminated, and troubleshot CAT cables to maintain reliable network connectivity
Service Assistant
Puttshack
Addison, Texas
11.2023 - 06.2024
- Coordinated with other SAs to prioritize service, ensuring smooth FOH operations during high-volume periods
- Transported food trays safely and efficiently, minimizing errors and spill incidents in a fast-paced environment
- Maintained cleanliness and presentation of dining areas by efficiently resetting tables to restaurant standards
- Thrived under pressure in high-noise settings during large events and weekends, fostering a positive and team-oriented atmosphere
Game Room Technician
Pinstack
Plano, Texas
01.2024 - 05.2024
- Fabricated and installed LED harnesses and replaced drive belts as needed for Bumper Cars attraction to ensure reliable functionality
- Maintained detailed records of game and ride maintenance, repairs, and inspections, facilitating timely follow-up and minimizing downtime
- Followed safety procedures and operational guidelines, ensuring safe experiences for guests and staff
- Collaborated with team members to troubleshoot and resolve mechanical and technical issues, enhancing operational efficiency in a fast-paced environment
Education
Associate of Applied Science - Commercial Music (Audio & Sound Engineering)
Collin County Community College
Plano, TX11-2018
Live Sound Track - Live Sound Engineering
Collin County Community College District
Plano, TX11-2018
Skills
- Gaming equipment maintenance
- Electronic troubleshooting
- Preventive maintenance
- Diagnostic and testing equipment
- Component replacement and installation
- Soldering and electrical hand tools
- Audio-visual troubleshooting
- Heavy equipment handling and transportation
- Software and hardware configuration
- Inventory management
Certification
- OSHA 10 Certification: General Industry
Dante Audio Certification: Live Sound Engineering
Timeline
Field/Route Technician
Skillcade Operations LLC
04.2026 - 10.2026
Game Room Technician
Pinstack
01.2024 - 05.2024
Service Assistant
Puttshack
11.2023 - 06.2024
Team Lead Technician
Andretti Indoor Karting & Games
05.2022 - 02.2026
Associate of Applied Science - Commercial Music (Audio & Sound Engineering)
Collin County Community College
Live Sound Track - Live Sound Engineering
Collin County Community College District