Myra Pettibone
Sun Prairie,WI
Summary
Dynamic leader with a proven track record at Ho-Chunk Gaming Madison, enhancing team productivity through strategic planning and effective communication. Excelled in staff training and problem solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Environmental Services Supervisor
Ho-Chunk Gaming Madison
06.2021 - Current
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
- Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Increased staff productivity through effective scheduling, performance evaluations, and continuous feedback.
- Organized team meetings to discuss goals, progress updates, challenges faced during projects or tasks assigned.
- Supervised and directed daily work of team of 10 sanitation personnel.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
Warehouse Order Picker
Neesvig's
05.2020 - 01.2021
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Displayed flexibility by adapting to changes in workload, shift schedules, and warehouse priorities as necessary for business continuity.
- Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
Suervisor
Mac's
09.2019 - 04.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
No Degree - Human Resouces Managment
Madison Area Technical College
Madison, WI06.2025
High School Diploma -
Sun Prairie High School
Sun Prairie, WI06.2013
Skills
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Schedule Preparation
- Customer Service
- Decision-Making
- Computer Skills
- Problem Resolution
- Hiring and Training
Timeline
Environmental Services Supervisor
Ho-Chunk Gaming Madison
06.2021 - Current
Warehouse Order Picker
Neesvig's
05.2020 - 01.2021
Suervisor
Mac's
09.2019 - 04.2020
No Degree - Human Resouces Managment
Madison Area Technical College
High School Diploma -
Sun Prairie High School
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