Myra Thompson
Strafford,MO
Summary
Accomplished Shift Manager at Taco Bell, adept in optimizing operations and enhancing customer satisfaction. Leveraged problem-solving and mentoring skills to boost team performance and streamline inventory management, reducing waste by 15%. Proficient in safety compliance and quality assurance, ensuring top-tier service delivery and adherence to standards. Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
4
4
years of professional experience
Work History
Shift Manager
Taco Bell
Strafford, MO
05.2022 - 04.2025
- Supervised daily operations, ensuring efficient service delivery and adherence to food safety standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Managed inventory levels, conducting regular stock assessments to minimize waste and optimize supply chain efficiency.
- Implemented scheduling adjustments based on peak hours, improving staff productivity and customer satisfaction.
Volunteer
Wonders of Wildlife National Museum & Aquarium
Springfield, MO
01.2021 - 04.2022
- Coordinated community outreach programs to enhance volunteer engagement and participation.
- Developed training materials for new volunteers, improving onboarding efficiency.
- Facilitated workshops on resource management, fostering team collaboration and skills development.
- Streamlined event planning processes, ensuring timely execution and effective communication among team members.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Enhanced visitor experience by conducting informative and engaging museum tours.
Education
Strafford High School
Strafford, MO05.2025
Skills
- Workplace safety
- Training and mentoring
- Delegating work
- Quality assurance
- Documentation and reporting
- Safety compliance
- Problem-solving
- Active listening
- Critical thinking
- Computer skills
- Coaching and mentoring
- Conflict resolution
- Incidents management
Accomplishments
- Involved in National Honor Society in Highschool.
- Involved in FFA.
- Supervised team of six staff members.
- Entrusted with restaurant for six to ten hour periods.
- Received two awards for customer service.
Additional Information
- Experience in caring for small wounds.
- Experience in documenting in staff and customer situations.
- Knowledgeable in documenting product quantities.
Timeline
Shift Manager
Taco Bell
05.2022 - 04.2025
Volunteer
Wonders of Wildlife National Museum & Aquarium
01.2021 - 04.2022
Strafford High School