I have experience as a sales associate, where I developed strong communication, customer service, and problem solving skills while working with a variety of customers. My education in the legal field has also given me knowledge of legal terminology, procedures, and professional office practices.
- Handled customer service responsibilities.
- Making and checking in reservations.
- Ensuring waivers are correctly filled out.
- Assisted customers with understanding activities and waiver understandings.
- Following through with a check in process.
- Making spreadsheets for everyday revenue and weekly revenue.
- Educated clients on product features and benefits to support informed purchasing decisions.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained calm demeanor and professionally managed issues in busy, high stress situations.
- Addressed customer inquiries and resolved issues promptly.
- Educated clients on product features and benefits to support informed purchasing decisions.
- Maintained organized display of merchandise to improve product visibility and accessibility.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Family law, Legal Research and Writing, Law and Film, Law and Society, Civil Procedure, Tort Law, Criminal Law, Criminal Procedure, White Collar Crime, Ethics, Psychology, and Sociology.