Goal-oriented worker with outstanding knowledge of service, organization and product issues. Proven history of increasing productivity and customer satisfaction with great phone skills .Committed to best-in-class customer service and maintaining professionalism.
Successful CSR with 10 plus years of experience addressing customer requests and concerns to provide relevant information and options. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability. Three years cash handling experience.
Professional experience helping customers find and order parts. Courteously responded to customer questions and helped determine correct parts for needs. Expert at matching parts to vehicle make and model. Highly skilled at delivering outstanding customer service by quickly and accurately addressing customer requests.