Myshanda Burgess
Humble,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Managed Print Specialist
Texas Street Media
07.2022 - Current
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Proofed all job orders, securing client approval prior to production.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Properly secured loads with security straps, covers and security seals.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Senior Account Executive
McElvy Media
09.2018 - 06.2022
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Brought in over $250,000 annually in revenue while managing multiple high-profile accounts.
- Prepared documentation, finalized sales and maintained records.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Increased revenue by communicating payment changes and product updates to customers.
Digital Analytics Analyst
Greensheet Media
02.2016 - 08.2018
- Used Sales Force Automation to analyze conversion rates across multiple digital channels.
- Created dashboards to monitor and track key performance indicators.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Account Manager
Greensheet Media
01.1995 - 02.2016
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Education
Associate of Arts - Liberal Arts And General Studies
Lone Star College
Houston05.2021
Skills
- Supply Management Expertise
- Newsprint Handling
- Product Demonstration
- Proof Checking
Timeline
Managed Print Specialist
Texas Street Media
07.2022 - Current
Senior Account Executive
McElvy Media
09.2018 - 06.2022
Digital Analytics Analyst
Greensheet Media
02.2016 - 08.2018
Account Manager
Greensheet Media
01.1995 - 02.2016
Associate of Arts - Liberal Arts And General Studies
Lone Star College
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