Miah Ashley
The University of Kansas Health System
Kansas City,MO
1
Language
1
Certification
10
years of professional experience
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Work History
Administrative Assistant
2 Years 1 Month- Provided administrative support to physicians, ensuring smooth operations and effective communication. Delivered high-level administrative support by preparing statistical reports, managing information requests, and performing clerical functions, including correspondence preparation, visitor reception, conference call arrangements, and meeting scheduling. Handled general clerical, receptionist, and project-based tasks, contributing to overall office efficiency.
- Coordinated scheduling and logistics for departmental meetings and events.
- Managed communication between departments, ensuring timely information flow.
- Developed and maintained filing systems to enhance document retrieval efficiency.
Server/Waitress
3 Years 1 Month- Served guests food and beverage requests promptly, enhancing customer satisfaction. Utilized menu knowledge to advise customers on food selections and successfully upsell items. Provide a clean and tidy workspace. Handle money and provide correct change.
Patient Service Representative
1 Year 1 Month- Maintains extensive knowledge of appointment types, locations, providers, and specialties. Registered patients during the scheduling process, including entering demographics, verifying insurance, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning documents, preparing documentation, and processing referrals, orders, and appointment requests. Establishes and maintains productive working relationships with providers and the clinical care team.
- Facilitated patient check-in and registration processes, ensuring accuracy and efficiency.
- Collaborated with healthcare teams to streamline communication and improve patient care coordination.
Assistant Manager
3 Months- Ensured high customer satisfaction through attentive sales service and personalized product recommendations. Listen to customers' needs and make recommendations for them based on thorough knowledge of products. Achieved company sales goals by consistently meeting targets and driving team performance. Keep designated areas clean and aesthetically pleasing. Handle payments with the POS system. Assisted in managing all performance. Utilized merchandise reports to analyze and communicate merchandising needs, enhancing product placement and inventory management.
- Led team in achieving sales goals through effective training and development programs.
- Implemented inventory management systems to enhance stock control and reduce discrepancies.
- Streamlined operational processes, improving service efficiency and customer satisfaction rates.
Server/Waiter
5 Years 3 Months- Prepared and provided meals and beverages to guests while adhering to cleanliness and food safety standards.
Education
Associate in Arts (AA) - Special Education
Skills
Medical office experience
Patient service
Clinical operations
Microsoft Suite
SharePoint
Google Docs
Windows
Typing and computer skills
Email management
Document processing
Calendar management
Scheduling
Office administration
Recordkeeping
Task prioritization
Customer service
Conflict management
Organizational skills
Critical thinking
Communication and telephone etiquette
Certification
Driver's License
Languages
English
Timeline
Administrative Assistant
The University of Kansas Health System
09.2024 - CurrentRead More
Patient Service Representative
The University of Kansas Health System
07.2023 - 08.2024Read More
Assistant Manager
Johnston & Murphy
02.2023 - 05.2023Read More
Server/Waitress
Atomic Provisions
02.2022 - 03.2025Read More
Server/Waiter
Rancho Grande Cantina
11.2016 - 02.2022Read More
Metropolitan Community College-Kansas City
Associate in Arts (AA) from Special Education
Read More