Myzel Ighile
Plano,TX
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Representative
McAllister's Deli
2025 - Current
- Increased customer satisfaction through personalized service and product recommendations.
- Developed in-depth knowledge of store inventory to assist customers effectively.
- Collaborated with team members to maintain optimal stock levels on sales floor.
- Trained new staff on product features, sales techniques, and customer engagement strategies.
911 Emergency Dispatcher
City of Plano
01.2025 - 2025
- Answer and process 911 emergency and non-emergency calls with speed and accuracy.
- Dispatch police, fire, and EMS units using advanced communications systems.
- Developed and implemented streamlined processes for data entry and incident reporting to improve accuracy.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
Sales Supervisor
The Home Depot Inc
01.2023 - 01.2024
- Maintained detailed knowledge of over 1,000+ SKUs across multiple departments
- Collaborated with inventory and merchandising teams
- Trained new associates on sales techniques, customer service standards, and store policies.
- Supervised daily operations, ensuring adherence to company policies and procedures.
Customer Service Associate
AMC Theaters
01.2019 - 01.2023
- Delivered exceptional customer service to enhance guest experiences and ensure satisfaction.
- Resolved customer inquiries and complaints efficiently, demonstrating strong problem-solving skills.
- Trained new associates on operational procedures and customer engagement techniques.
- Collaborated with team members to streamline processes for improved service delivery.
Education
Collin County Community College
Plano, TXSkills
- Emergency Call Handling & Dispatch
- Customer Service Excellence
- Conflict Resolution
- Safety & Compliance Protocols
- Cross-functional Collaboration
- Communication & Interpersonal Skills
- Problem Solving & Critical Thinking
- Interpersonal communication skills
- Customer relationship building
- Customer relations
- Relationship building and management
- Goals and performance
Certification
- CPR Certified
- Bloodborne Pathogens Certified
- Texas Food Handler Certificate
- TABC Certification
Timeline
911 Emergency Dispatcher
City of Plano
01.2025 - 2025
Sales Supervisor
The Home Depot Inc
01.2023 - 01.2024
Customer Service Associate
AMC Theaters
01.2019 - 01.2023
Sales Representative
McAllister's Deli
2025 - Current
Collin County Community College
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