Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naajihah Al Ameen

Middletown,Delaware

Summary

Developed strong customer service and administrative skills in fast-paced, client-focused environments. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Al Ameen Auto Shop
07.2023 - Current
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival or via phone.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Documented inbound and outbound calls.
  • Conducted standard registration process and collected auto insurance and contact information.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Crew Member

Wendys Fast Food
01.2023 - 07.2023
  • Worked front counter, drive-thru and other areas.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

High School Diploma -

Appoquinimink Adult Education
Middletown, DE
07-2024

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Problem-solving skills
  • Telephone Etiquette
  • Verbal and written communication
  • Office Organization
  • Skilled in Google Suite and Microsoft Office Software

Timeline

Front Desk Receptionist

Al Ameen Auto Shop
07.2023 - Current

Crew Member

Wendys Fast Food
01.2023 - 07.2023

High School Diploma -

Appoquinimink Adult Education
Naajihah Al Ameen