Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nabiha Qamar

Summary

Results-driven HR and IT graduate with hands-on experience in area management and administrative support. Proven ability to manage teams, coordinate operations across multiple locations, and support HR and IT functions with efficiency and professionalism. Strong organizational, communication, and problem-solving skills, with experience in reporting, scheduling, compliance, and process improvement. Adept at balancing people-focused HR responsibilities with technical and administrative tasks to support business goals.

Overview

3
3
years of professional experience

Work History

Area Manager

Amazon
New Brunswick, NJ
04.2025 - Current
  • Managed daily operations for 50k-70k volume for 300+ delivery drivers and dispatchers, ensuring 99%+ on-time delivery (OTD) across 200+ routes.
  • Managed and coached 100+ associates/drivers
  • Monitored and improved key KPIs including on-time departure, delivery success rate, and RTS defects
  • Resolved real-time operational issues by deep diving, reducing RTS, delivery delays and exceptions by 15–25%
  • Analyzed RTS volume and root causes, driving a 20% reduction in repeat defects
  • Ensured compliance with Amazon safety standards and SOPs.
  • Reported shift performance and improvement plans to senior leadership

Administrative Assistant

OSER
Rahway, NJ
03.2024 - 02.2025
  • Utilized numerous software for billing, scheduling, and data entry purposes: QuickBooks, Navinet, EMR systems
  • Handled patient intake and updated records: Upheld HIPAA compliance & confidentiality
  • Provided front-desk support and general administrative tasks

Google Asset Manager

Remote Resilience Inc.
02.2023 - 08.2023
  • Controlled and maintained access to the MyLearningTools.org email domain for all staff members.
  • Worked with HR teams to conduct technical on/off boarding for previous/upcoming staff.
  • Developed and delivered comprehensive Google Drive training for all staff members during their on-boarding process.

Education

Bachelor's - Information Technology and Informatics, Human Resources

Rutgers University
New Brunswick
05.2023

Skills

  • Team development
  • Operations management
  • Staff management
  • Relationship building and management
  • Cross-functional collaboration
  • Advanced Excel
  • Microsoft
  • Data entry

Timeline

Area Manager

Amazon
04.2025 - Current

Administrative Assistant

OSER
03.2024 - 02.2025

Google Asset Manager

Remote Resilience Inc.
02.2023 - 08.2023

Bachelor's - Information Technology and Informatics, Human Resources

Rutgers University