Nadege Agesilas
West Orange,NJ
Summary
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Receptionist
Newark Community Health Centers
East Orange, NJ
12.2022 - Current
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Transit Bus Operator
Nj Transit
Maplewood, NJ
04.2019 - 12.2022
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Handled passenger emergencies or disruptions.
- Collected tickets or cash fares from passengers.
Bus Operator
First Transit
Newark, NJ
08.2017 - 04.2019
- Received and submitted passenger fares.
- Took disabled individuals and senior citizens to local destination.
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Education
High School Diploma -
Orange High School
Orange, NJ06.2016
Some College (No Degree) -
Essex County College
Newark, NJSkills
- Meticulous and Organized
- Business Operations Understanding
- Multi-Line Telephone Skills
- Organization and Efficiency
- Appointment Scheduling
- Scheduling and Calendar Management
- Customer Service-Oriented
- Customer Service
Languages
French
Full Professional
Creole
Native/ Bilingual
Accomplishments
- Oversaw intense data-entry activities daily to update and maintain large company database, including [Number] client accounts.
- Restructured scheduling processes for office personnel with the creation of highly effective Excel tracking template.
- Answered as many as [Number] customer inquiries each day.
- Improved office productivity [Number]% by devising numerous process improvements.
Affiliations
- Member, Alumni Association
Timeline
Receptionist
Newark Community Health Centers
12.2022 - Current
Transit Bus Operator
Nj Transit
04.2019 - 12.2022
Bus Operator
First Transit
08.2017 - 04.2019
High School Diploma -
Orange High School
Some College (No Degree) -
Essex County College
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