Nadi Sanchez

• Communicated with clients to understand property needs and preferences.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Coordinated appointments to show marketed properties.

•Ensured accurate record-keeping with diligent data entry and database management for vital company information.

•Efficiently entered and managed timesheets for over 200 employees using BST system, ensuring accurate and timely payroll processing.

•Communicated effectively with management to clarify and confirm project and task assignments, ensuring seamless workflow and task completion.

• Coordinated with various departments to gather necessary data, fostering a collaborative work environment.

• Coordinated appointments to show marketed properties.
• Communicated with clients to understand property needs and preferences.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Prepared and presented contracts and other legal documents to clients.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Created and maintained databases to track and record customer data.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Managed filing system, entered data and completed other clerical tasks.

• Communicated with customers about processes.
• Dealt cards and winnings to customers.
• Completed daily money reports and balancing.
• Promoted VIP cards and packages to returning customers and new ones.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Increased sales significantly by upselling higher-end products to customers.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Improved monthly sales with successful marketing, sales and customer relations approaches.
• Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
• Analyzed customer feedback to identify areas of improvement in online shopping experience.
• Managed customer service inquiries and complaints for customer satisfaction.
• Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.