Summary
Overview
Work History
Education
Skills
Timeline
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Nadia Bynoe

Miramar,FL

Summary

Accomplished Patient Care Coordinator and Senior Court Clerk with a proven track record at Woundtech as a Subject Matter Expert and Broward County Clerk of Courts as Senior Docket Clerk, respectively. Critical thinker, expert in creating calendars and scheduling defendants and patients for both immediate and future services. Skilled in organizational tasks and providing customer satisfaction with the goal towards building lasting relationship.

Overview

16
16
years of professional experience

Work History

Patient Care Coordinator

Woundtech
03.2021 - 07.2024
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience from the providers.
  • Enhanced patient satisfaction by efficiently scheduling appointments so limiting anxiety by managing patient flow.
  • Helped address client complaints through timely corrective actions and appropriate reassignments and referrals.
  • Performed as subject matter expert for case management processes in relation to arranging specialist visits thus verifying patient services are not duplicated.

Senior Court Clerk

Broward County Clerk of Courts
05.2008 - 03.2021
  • Safeguarded sensitive information through strict adherence to confidentiality guidelines when handling court records.
  • Coordinated efforts among various departments for seamless transfer of cases from one jurisdiction to another.
  • Ensured accurate record-keeping by meticulously reviewing and maintaining court documents.
  • Improved court efficiency by training new clerks on proper procedures, policies, and best practices.
  • Decreased case backlogs through diligent management of calendars and effective coordination with all parties involved.

Education

High School Diploma -

Iere High School
Siparia, Trinidad

Skills

  • Critical Thinking Skills
  • HIPAA Compliance
  • Word Processing
  • Filing and Recordkeeping
  • Relationship Building
  • Creative Problem-Solving
  • Patient Outreach and Follow-Up
  • Calm and Effective Under Pressure
  • Punctual and Hardworking
  • Organizational Skills

Timeline

Patient Care Coordinator

Woundtech
03.2021 - 07.2024

Senior Court Clerk

Broward County Clerk of Courts
05.2008 - 03.2021

High School Diploma -

Iere High School

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Nadia Bynoe