Nadia Castro
Mesquite,United States
Summary
Procient front desk operator with exceptional communication skills and a focus on customer satisfaction. Successfully addressed and resolved guest inquiries, boosting retention and loyalty. Background in retail sales equips me with the knowledge to engage effectively with diverse clientele. Eager to bring my attention to detail and proactive approach to a dynamic front desk environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Plano Er
09.2022 - 10.2025
- Greeted and assisted visitors and clients, providing exceptional customer service and creating a welcoming environment.
- Maintained a clean and organized front desk area, ensuring a professional appearance at all times.
- Resolved guest complaints and issues promptly, contributing to a high level of customer satisfaction.
- Provided local area information and recommendations to enhance guest experiences.
Education
High School Diploma -
Mesquite High School
Mesquite01.2023
Skills
- Communication Skills
- Adaptability
- Attention to Detail
- Initiative
- Professionalism
- Retail Management
- Active Listening
Certification
I'm a certified Esthetician now attending nursing school.
Timeline
Receptionist
Plano Er
09.2022 - 10.2025
High School Diploma -
Mesquite High School