Nadia Croston
Tucson,AZ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Pascua Yaqui Tribe
Tucson, AZ
12.2023 - 03.2026
- Dispensed medications accurately while ensuring compliance with pharmacy regulations.
- Assisted pharmacists in patient counseling on medication usage and potential side effects.
- Managed inventory levels, conducting regular stock checks to minimize shortages.
- Processed prescription orders efficiently using pharmacy management software systems.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Managed opening and closing duties for pharmacy.
Lead Pharmacy Technician
Fry’s pharmacy
07.2022 - 11.2023
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Maintained clean and organized pharmacy shelving and work areas.
- Ensure other pharmacy technicians have the resources and training necessary to perform their jobs effectively
- Create weekly schedule for pharmacy staff
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Managed passed files
- Prepare and give immunizations
Revenue Cycle Specialist
Team select home care
02.2022 - 07.2022
- Identified and corrected payment problems involving patients or third-party payers.
- Contacted insurance providers to check patient coverage.
- Reached out to responsible companies and individuals to collect on outstanding debts.
Certified Pharmacy Technician
Fry’s pharmacy
04.2019 - 02.2022
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
Education
High School Diploma - undefined
Greenway high school
05.2017
Skills
Drug inventory control
Proper labeling procedures
FDA compliance
Pharmacy operations
Problem-solving skills
Filling prescriptions
Insurance billing
Stocking medications
Ordering and stocking medications
Labeling prescriptions
Resolving customer issues
Excellent customer service
Friendly, positive attitude
Teamwork and collaboration
Multitasking Abilities
Calm under pressure
Active listening
Certification
- Certified Pharmacy Technician (CPhT)
- Certified by the Pharmacy Technician Certification Board (PTCB)
Timeline
Pharmacy Technician
Pascua Yaqui Tribe
12.2023 - 03.2026
Lead Pharmacy Technician
Fry’s pharmacy
07.2022 - 11.2023
Revenue Cycle Specialist
Team select home care
02.2022 - 07.2022
Certified Pharmacy Technician
Fry’s pharmacy
04.2019 - 02.2022
High School Diploma - undefined
Greenway high school