Nadia Flores
Fresno,California
Summary
Dedicated customer service professional seeking a challenging role in a reputable company to leverage skills in exceeding client expectations. Committed to delivering positive and memorable experiences while ensuring customer satisfaction at every interaction. Recognized for professionalism and a results-driven approach, complemented by strong problem-solving and decision-making abilities. Eager to contribute to a dynamic team, enhance customer loyalty, and drive business success.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Crew Member
Chipotle
07.2025 - Current
- Maintained a clean and organized workspace, resulting in fewer accidents and improved workflow.
- Maintained high standards of cleanliness, ensuring sanitary cooking environment.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Executed fast and accurate portion control on a high-volume serving line .
- Prioritized tasks to meet strict deadlines.
Crew Member
McDonald’s
02.2024 - 05.2024
- Delivered exceptional customer service ensuring satisfaction.
- Operated kitchen equipment efficiently, maintaining high food safety standards.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Wendy’s
10.2019 - 01.2024
- Trained new crew members on operational procedures and customer interaction protocols.
- Monitored inventory levels, assisting in stock management and replenishment efforts.
- Implemented best practices for cleanliness and sanitation in food preparation areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
Dental Assisting
Fresno City College
09.2027
High School Diploma - undefined
Fresno High School
12.2021
Skills
- Cash handling
- Multitasking and organization
- Customer service
- Food safety practices
- Clear communication
- Adaptability
- Fast pace learner
- Teamwork and collaboration
Certification
CPR Certification, Dental Radiology Certification, Infection Control Certification
Timeline
Crew Member
Chipotle
07.2025 - Current
Crew Member
McDonald’s
02.2024 - 05.2024
Crew Member
Wendy’s
10.2019 - 01.2024
High School Diploma - undefined
Fresno High School
Dental Assisting
Fresno City College