Nadia Kindle
Scottsdale,Arizona
Summary
Focused and reliable server-bartender bringing high enthusiasm and extensive knowledge of food & alcohol safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
6
6
years of professional experience
Work History
Beverage Server
Talking Stick Resort & Casino Arizona
03.2023 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Bar Supervisor
Aloft by Marriott University District
03.2020 - 03.2023
- Completed bar opening and closing procedures.
- Maximized customer service by training staff, overseeing operations, resolving issues, implementing monthly specials and new recipes
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Closed out cash register and prepared cashier report at close of business.
Lead Bartender
Cajun Boiling Bar
07.2018 - 03.2020
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Beverage Server
Hollywood Casino Beverage Server
07.2017 - 07.2018
- Checked guests' identification before serving alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information..
Education
Bachelor of Arts - Sociology
The University of Arizona
Arizona06.2024
Skills
- Adaptable and Flexible
- Customer Service and Rapport
- Order Accuracy and Delivery
- Responsible Alcohol Service
- Hospitality and Accommodation
- Transactions and Cash Handling
Timeline
Beverage Server
Talking Stick Resort & Casino Arizona
03.2023 - Current
Bar Supervisor
Aloft by Marriott University District
03.2020 - 03.2023
Lead Bartender
Cajun Boiling Bar
07.2018 - 03.2020
Beverage Server
Hollywood Casino Beverage Server
07.2017 - 07.2018
Bachelor of Arts - Sociology
The University of Arizona
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