Nadia Ribeiro
South Easton,MA
Summary
Passionate Administrative Assistant offering 17 years of success and experience in customer and personal service. Additional expertise includes time management, effective planning, and computer literacy.
Overview
17
17
years of professional experience
Work History
Adult Front Desk Administrator
Dental Associates of Walpole
Walpole, MA
11.2019 - Current
- Communicate with other departments and immediate team members to ensure specific patients needs and requests
- Lead comprehensive staff member training
- Complete multiple clerical duties, manage multi line phone system, and tasks for clinic administration.
- Coordinate patient scheduling, update records , check-in, check-out, Collect payments
- Translate: personalized service to individuals from diverse backgrounds.
- Adhere to strict HIPAA guidelines
- Understand dental terminology and insurance breakdowns
Office Coordinator/ Administrative Assistant
Main Street Physical Therapy
Brockton, MA
04.2008 - 01.2018
- Coordinated and facilitated the smooth, efficient and continuous flow of patients
- Utilized all modules of management system, ensure patients are scheduled timely and appropriately based on clinic
- Translated as needed
- Verified Insurance Eligibility and Benefits and Requested referrals and scripts from PCP
- Observed patients during treatment to compile and evaluate data on patients' progress.
- Led comprehensive staff member training covering key topics.
Education
High School Diploma -
Brockton Champion High School
Brockton, MABoston University
Boston, MASkills
- Patient Database Maintenance
- Payment Scheduling and Collection
- Collaboration and Teamwork
- Staff Leadership
- Customer Service
- Organization and Time Management
- Staff Development and Training
- Adaptable and Resilient
Timeline
Adult Front Desk Administrator
Dental Associates of Walpole
11.2019 - Current
Office Coordinator/ Administrative Assistant
Main Street Physical Therapy
04.2008 - 01.2018
High School Diploma -
Brockton Champion High School
Boston University
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