Nadia Romero
College Student
phoenix az,AZ
Summary
Current college student equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Medical Front Office Receptionist
Native Health West
01.2026 - Current
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Processed patient registrations and insurance verifications with attention to detail.
- Implemented electronic health record (EHR) systems for streamlined documentation and data retrieval.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Managed multi-line phone system and pleasantly greeted patients.
After School Program Lead
Future for Kids
Tempe, AZ
07.2025 - 01.2026
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
- Fostered a positive learning atmosphere by promoting respect, curiosity, cooperation among students.
- Utilized creative problem-solving skills when faced with unexpected challenges or obstacles during program implementation.
- Trained new program leaders, sharing best practices and ensuring consistency in program delivery across multiple sites.
- Cultivated culture of respect, kindness, and curiosity, encouraging students to explore new interests.
Cashier
El Super Market
Phoenix, AZ
04.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Facilitated smoother checkout process, trained new employees on POS systems.
Commercial Janitorial Cleaner
All Cleaning Services
Phoenix, AZ
04.2021 - 09.2023
- Optimized workflow efficiency by strategically organizing tasks based on priority and time constraints without sacrificing quality results.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
- Ensured a polished first impression for visitors with meticulous attention to detail in cleaning entryways, lobbies, and reception areas.
- Demonstrated flexibility by adapting to changing priorities and adjusting work schedules as needed for special events or emergency situations.
- Conducted quality inspections of completed tasks, ensuring adherence to company standards and client specifications.
Education
Associate of Science - General Business
Maricopa Community Colleges, Phoenix College
Phoenix, AZ 08.2025 - Current
High School Diploma -
Empower College Prep Highschool
2411 W Colter St, Phoenix, AZ 85015 05-2024
Skills
- Social development
- Team collaboration
- Public speaking
- Group dynamics
- Literacy development
- Performance improvement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Front Office Receptionist
Native Health West
01.2026 - Current
Associate of Science - General Business
Maricopa Community Colleges, Phoenix College
08.2025 - Current
After School Program Lead
Future for Kids
07.2025 - 01.2026
Cashier
El Super Market
04.2023 - 05.2024
Commercial Janitorial Cleaner
All Cleaning Services
04.2021 - 09.2023
High School Diploma -
Empower College Prep Highschool