Nadia Snell
Miami,FL
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized Banquet Server with several years of experience working at various events. Skilled at food and beverage service, bussing tables, and maintaining customer satisfaction through efficiency and personability. Fantastic multitasking and customer service talents.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Solaz Boutique Hotel
02.2022 - 11.2024
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Responded to inquiries and room requests made online, by phone, and via email.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Assisted in the management of the company's social media accounts.
- Assisted with scheduling appointments for clients and visitors.
- Greeted customers warmly and made them feel welcome.
Event Server
Glow Party Venue
Waldwick, NJ
01.2018 - 12.2020
- Portioned, plated and garnished menu items to meet company standards.
- Presented meal options to help patrons select food and beverages.
- Transported prepared food items from the kitchen to the designated area for serving purposes.
- Ensured that all food items were properly displayed and replenished as needed.
- Restocked buffet tables with dishes, utensils, condiments, napkins. as needed.
- Maintained cleanliness and organization of event spaces before, during, and after events.
Education
Esthetician License, Laser Tech - Esthetics
Broward Beauty Institute
Coral Springs, FL06-2025
High School Diploma -
Pascack Hills
New Jersey 06-2020
Skills
- Front office management
- Problem-solving skills
- Client communication
- Customer satisfaction measurement
- Cleanliness and hygiene
- Food handling
- Event setup
- Guest seating arrangements
- Buffet preparation
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Front Desk Receptionist
Solaz Boutique Hotel
02.2022 - 11.2024
Event Server
Glow Party Venue
01.2018 - 12.2020
Esthetician License, Laser Tech - Esthetics
Broward Beauty Institute
High School Diploma -
Pascack Hills
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