Nadia Sohail
Bellflower,CA
Summary
Results-oriented Area Manager with over 12 years of leadership in commercial banking and multi-branch operations in Southern California. Expertise in originating complex commercial credit and expanding deposit portfolios. Skilled in structuring credit solutions for businesses generating $25MM–$500MM in revenue and leading teams to surpass production targets. Prepared to drive middle-market growth and enhance Banc of California’s regional presence as SVP Regional Sales Manager.
Overview
5
5
Languages
13
13
years of professional experience
Work History
Area Manager
First Bank
Lakewood, CA
02.2023 - Current
- Implemented process improvements that enhanced customer service efficiency and satisfaction.
- Trained and mentored branch staff on best practices in sales and service techniques.
- Oversaw daily operations to ensure compliance with banking regulations and policies.
- Analyzed financial performance reports to identify trends and recommend strategic adjustments.
- Lead multi‑branch teams across the Los Angeles region, overseeing commercial, business banking, and consumer banking production.
- Develop and execute regional strategies aligned with middle‑market growth targets ($25MM–$500MM revenue segment).
- Implement coaching frameworks that elevate banker performance, resulting in improved loan production, deposit growth, and fee‑income penetration.
- Strengthen regional performance through pipeline discipline, weekly production reviews, and accountability frameworks.
- Actively prospect middle‑market companies, generating qualified opportunities across commercial lending, treasury management, merchant services, and corporate card solutions.
- Build and manage a robust pipeline through direct calling, networking, COI partnerships, and targeted market outreach.
- Partner with Relationship Managers and Underwriters to structure competitive lending solutions aligned with bank risk appetite.
- Conduct discovery meetings with business owners, CFOs, and controllers to uncover needs and present tailored banking solutions.
- Source and prequalify commercial credit opportunities including working capital lines, owner‑occupied CRE, investment CRE, equipment financing, and SBA.
- Drive regional deposit growth by assembling complete new‑account proposals and presenting solutions to prospects.
- Identify and close fee‑income opportunities including treasury management, merchant services, FX, and corporate cards.
- Collaborate with Treasury Management Officers to deliver comprehensive cash‑flow optimization strategies.
- Ensure full compliance with bank policies, credit standards, and regulatory requirements.
- Strengthen client retention through proactive relationship management and quarterly business reviews.
- Coach branch leaders and bankers to elevate consultative sales capabilities and credit acumen.
- Lead regional training sessions focused on credit structuring, prospecting discipline, and COI development.
- Expanded regional commercial pipeline and increased middle‑market penetration.
- Strengthened COI network across LA County, generating consistent high‑quality referrals.
- Improved regional deposit growth and fee‑income penetration year‑over‑year.
- Elevated banker performance through structured coaching, resulting in increased loan production and improved sales conversion rates.
BRANCH MANAGER IV
U.S. Bank
Long Beach, CA
02.2020 - 02.2023
- Developed and implemented strategic sales initiatives, driving customer engagement and retention.
- Led branch operations, ensuring compliance with banking regulations and internal policies.
- Mentored staff on best practices in customer service, enhancing team performance and satisfaction metrics.
- Analyzed financial reports to identify trends, optimizing resource allocation for improved profitability.
- Identified new business opportunities through cold calling, networking, marketing, and database leads.
- Increased branch sales by 30%, driving multi‑million‑dollar contract sales.
- Managed over 80+ customer calls per day, strengthening customer engagement and retention.
- Built strong community and COI relationships to support long‑term business growth.
- Evaluated employee performance and implemented coaching strategies to improve results.
- Retained updated knowledge of market competition to generate favor for credit cards, loans, HELOCs, and business products.
- Led and coached a team to exceed aggressive production targets.
Portfolio Manager
U.S. Bank
Los Angeles, CA
04.2019 - 11.2020
- Managed diverse investment portfolios to optimize performance and align with client objectives.
- Conducted thorough market analysis to identify trends and inform strategic investment decisions.
- Developed financial models to assess risk and forecast potential returns on investments.
- Collaborated with cross-functional teams to enhance portfolio management processes and workflows.
- Managed a diverse portfolio of business and consumer clients, ensuring strong retention, growth, and risk‑appropriate credit performance.
- Conducted detailed financial analysis, including cash‑flow reviews, tax return analysis, and credit risk assessments to determine lending eligibility and structure appropriate solutions.
- Oversaw ongoing portfolio monitoring, including annual reviews, covenant tracking, and early‑warning identification to maintain credit quality and mitigate risk exposure.
- Partnered with Relationship Managers and Underwriters to restructure credits, prepare renewal packages, and support complex lending requests.
- Expanded portfolio revenue by identifying cross‑sell opportunities in treasury management, merchant services, business credit cards, and deposit growth.
- Delivered proactive relationship management through regular client check‑ins, business reviews, and strategic planning discussions with owners and CFOs.
- Processed and approved loans in accordance with bank policy, ensuring compliance with regulatory and internal credit standards.
- Onboarded new business clients, ensuring smooth transitions, accurate documentation, and strong early‑stage engagement.
- Collaborated with internal partners to resolve client issues, improve service delivery, and strengthen long‑term loyalty.
- Conducted portfolio profitability analysis and recommended strategies to improve underperforming accounts.
- Identified opportunities to deepen relationships through additional credit, deposit, and fee‑income products.
Business Banking Relationship Manager
Wells Fargo
Cerritos, CA
06.2017 - 03.2019
- Analyzed financial needs of business clients to recommend appropriate banking solutions.
- Developed tailored financial strategies to optimize cash flow and improve client profitability.
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Collaborated with cross-functional teams to deliver comprehensive banking services efficiently.
- Booked over $10 million in commercial loans.
- Increased daily sales by 30% through strategic business development.
- Structured and finalized secured and unsecured loan.
- Developed and executed marketing and business plans to expand middle‑market penetration.
- Delivered exceptional experience to small‑business clients and strengthened long‑term relationships.
- Prepared cash flow projections, cost analysis, and financial reports.
- Conducted financial analysis to determine creditworthiness and recommend appropriate lending solutions.
Personal Banker II & Assistant Branch Manager
Wells Fargo
Cerritos, CA
07.2016 - 05.2017
- Managed client portfolios, delivering tailored financial solutions to meet diverse customer needs.
- Cultivated long-term relationships with clients, enhancing customer loyalty and retention through personalized service.
- Exceeded client expectations through consultative sales and trust‑building.
- Scheduled appointments with high‑value business clients to deepen relationships.
- Analyzed customer financial data to identify opportunities for cross-selling banking products and services.
- Oversaw compliance with regulatory requirements, ensuring adherence to bank policies and industry standards.
- Trained new staff on banking procedures and best practices, fostering a knowledgeable team environment.
- Implemented process improvements that streamlined operations and enhanced overall efficiency in branch activities.
Personal Banker I
Wells Fargo
Cerritos, CA
06.2015 - 06.2016
- Cultivated strong client relationships through personalized financial advice and solutions.
- Analyzed customer financial needs to recommend appropriate banking products and services.
- Led initiatives to improve customer service delivery and streamline operations.
- Managed daily operations, cash handling, and fraud prevention.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Managed daily operations, overseeing cash handling and implementing fraud prevention measures.
- Promoted various banking products to enhance customer financial options.
- Mentored new hires and ensured compliance with bank regulations.
- Mentored junior bankers on compliance standards and best practices in client engagement.
- Conducted regular training sessions to improve staff knowledge of financial products and services.
- Streamlined account opening processes, reducing time taken for onboarding new clients.
Personal Banking Associate
WELLS FARGO
Cypress, CA
11.2013 - 05.2014
- Assisted clients in selecting appropriate financial products based on individual needs and goals.
- Processed loan applications and account openings, ensuring compliance with banking regulations.
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Educated customers on online banking tools, enhancing user experience and engagement.
- Collaborated with team members to streamline operational processes, improving workflow efficiency.
- Mentored junior associates, fostering a collaborative environment and knowledge sharing.
- Developed training materials for new employees, promoting consistency in service delivery.
- Participated actively in staff training programs designed not only for personal professional development but also for enhancing overall team performance levels.
- Led initiatives to enhance customer satisfaction scores through targeted feedback analysis and action plans.
Education
Bachelor of Arts - Finance
University of California, Irvine
Irvine, CA06.2018
Associate of Arts - Finance
Cerritos College
Norwalk, CA05.2015
High School Diploma -
Gahr High School
Artesia05.2014
Skills
- Operations management
- Business development
- Business planning
- Cross-functional collaboration
- Staff management
- Team development
- Staff training
- Staff development
- Employee development
- Client acquisition
- Market strategy
- Relationship management
- Conflict management
- Executive coaching
Languages
English
Native or Bilingual
Arabic
Professional Working
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Area Manager
First Bank
02.2023 - Current
BRANCH MANAGER IV
U.S. Bank
02.2020 - 02.2023
Portfolio Manager
U.S. Bank
04.2019 - 11.2020
Business Banking Relationship Manager
Wells Fargo
06.2017 - 03.2019
Personal Banker II & Assistant Branch Manager
Wells Fargo
07.2016 - 05.2017
Personal Banker I
Wells Fargo
06.2015 - 06.2016
Personal Banking Associate
WELLS FARGO
11.2013 - 05.2014
Bachelor of Arts - Finance
University of California, Irvine
Associate of Arts - Finance
Cerritos College
High School Diploma -
Gahr High School