Dedicated medical secretary with strong organizational skills and attention to detail. Committed to enhancing patient experiences and optimizing clinic operations through effective communication and problem-solving.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Medical Secretary
Beth Isreal Lahey primary care
Wilmington, Massachusetts
07.2025 - Current
Coordinated communication between medical staff and patients to enhance patient experience.
Managed patient appointment scheduling to optimize daily clinic operations.
Facilitated patient check-in and check-out procedures to ensure smooth patient flow.
Assisted in maintaining accurate patient records and documentation processes.
Handled incoming calls and addressed patient inquiries promptly.
Barista
Dunkin' Donuts
Lowell, Massachusetts
11.2022 - 07.2025
Prepared and served coffee, espresso drinks, blended coffees and teas.
Provided excellent customer service and resolved customer inquiries, enhancing customer satisfaction and loyalty.
Operated cash register and handled transactions accurately, contributing to smooth service flow.
Maintained cleanliness and organization of work area and equipment, ensuring a welcoming environment for customers.
Education
High School Diploma -
Lowell High School
Lowell, MA
06-2024
Some College (No Degree) - Pre Requisites With Intentions of Pursuing Nursing
Middlesex Community College
Lowell And Bedford Campus.
07-2026
Skills
Appointment scheduling
Medical record management
Patient relations
Patient support
Healthcare administration
Data entry
Administrative support
Problem solving
Team player
Cleanliness
Certification
BLS- Red Cross
Languages
Spanish
Professional
Portuguese
Professional
Timeline
Medical Secretary
Beth Isreal Lahey primary care
07.2025 - Current
Barista
Dunkin' Donuts
11.2022 - 07.2025
High School Diploma -
Lowell High School
Some College (No Degree) - Pre Requisites With Intentions of Pursuing Nursing