Nadia Vences
Live Oak,FL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented leader with analytical approach to business planning and day-to-day problem-solving. Dedicated to hard work. Remained a loyal and customer-focused professional with a successful 4-year career in restaurant sector.
Overview
4
4
years of professional experience
Work History
Manager
Dairy Queen Grill & Chill
07.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
High School Diploma -
Saint Francis Catholic Academy
Gainesville, FL05.2023
Skills
- Team Leadership
- Verbal and Written Communication
- Cash Handling
- Staff Management
- Exceptional Customer Service
- Adaptable
- Bilingual (Fluent in English and Spanish)
Additional Information
Florida Real Estate License
Date Achieved: 11/29/23
Renewal Date: 09/30/25
Languages
Spanish
English
Timeline
Manager
Dairy Queen Grill & Chill
07.2020 - Current
High School Diploma -
Saint Francis Catholic Academy