Experienced server manager with strengths in team training, crew coordination, and guest service. Skilled in restaurant operations, food safety, and smooth shift support to keep service efficient and customers satisfied.
Work History
Server Manager
8 Years 6 Months
Joes Buffet | 02.2018 - 08.2026
Trained new servers on menu knowledge, POS use, and service standards.
Monitored guest service quality and addressed issues promptly to protect customer satisfaction.
Coordinated team communication between kitchen and front-of-house staff during busy shifts.
Managed closing duties, cash handling support, and end-of-shift reporting.
Trained servers on order management, food service quality and how to build rapport with guests.
Host
7 Months
Texas Roadhouse | 03.2018 - 10.2018
Supervised host stand priorities, balancing reservations, walk-ins, and table rotations with accuracy.
Greeted guests promptly, managed waitlist flow, and coordinated seating to maintain efficient front-desk operations.
Communicated wait times clearly, setting expectations and supporting positive guest experiences.
Directed incoming calls, handled inquiries, and relayed accurate information to restaurant teams.
Education
Associate of Science - Business
Solano Community College | Fairfield, CA | 08-2020